Thank you so much for joining Socials On Zoomies. Well done for taking this step to up your social media game this year!
To set the foundations for our relationship, it’s important we share an understanding about how we’ll work together.
MEMBERSHIP SPECIFICS
- Socials On Zoomies is a monthly membership where you get 20 new pet specific social media templates every month.
- You’ll get access to the training portal where you’ll be able to access your templates each month.
- If you’ve signed up to the annual payment plan, you also get access to all previous monthly collections to date.
- Each new template collection is released on the 1st of every month. On that day, you’ll be sent an email to announce that the new templates have been unlocked.
- If you’ve signed up to the monthly payment plan, you’ll only see this month’s collection. Each collection will disappear at the end of the month and it’s your responsibility to download and save them each month.
- Karly does not offer advice or coaching as part of your membership.
Any private queries about technical assistance should be emailed directly to hello@karlyedwards.com and will be responded to within 24 hours.
PAYMENT
This is a contract-free monthly membership. Depending on the option you choose upon signing up, payments are required either on a rolling monthly basis at £24. Or you can pay annually up front at £264 to get the back catalogue and 1 month free. If you would like to cancel your membership you can do so from within the training portal under ‘Change your membership.’ You have complete control over your account and we don’t cancel your membership for you. So please don’t email your cancellation request.
CANCELLATIONS AND REFUNDS
We do not offer refunds for Socials On Zoomies. This refund policy applies whether you sign up for the monthly plan or the yearly plan.
You may cancel your membership at any time by going to the ‘Change your Membership’ area from within the training portal.
If you signed up to the monthly membership, once you cancel you will no longer have access to Socials On Zoomies, and you’ll stop receiving your monthly templates immediately. It’s your responsibility to ensure you’ve downloaded and saved your templates before you do.
If you’ve signed up to the yearly membership, you’ll continue having access to Socials On Zoomies and all future templates until your payment term comes to an end.
It’s entirely your responsibility to ensure that you cancel your account in good time should you no longer require the service and do not wish to be billed further.
INTELLECTUAL PROPERTY
During your time as a member, you will be provided with training materials and templates. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the templates for your own business, but you are not permitted to duplicate or provide copies to third parties. All materials are for your use only – if found to be in breach of this requirement by misuse of the content, legal remedy will be taken.
GUARANTEES
You recognize that Karly will always have your best interests at heart and that with consistency and an open mind you can make life-changing strides in your social media goals. However, as with anything in life, there are no guarantees and your success is dependent upon your effort as well, so no guarantees are being made.
COMPLAINTS
If you have a complaint about Socials On Zoomies, this should be made in writing to Karly Edwards at hello@karlyedwards.com
FREQUENTLY ASKED QUESTIONs
1. What if I need additional support?
Additional support can be offered to you inside our high level program the Pet Biz Thrive Online Club. We are happy to support you as required, please contact us directly and we can discuss upgrading your plan. The templates offered in Socials On Zoomies are also available inside the Club.
2. What if the tone of the templates isn’t quite my style?
No problem, you can adapt them to your own tone of voice. Add in your own nuances to make them more fitting to you and your business’s vibe. You can always edit to your liking. Still beats writing from scratch.
3. Is the membership suitable for all pet businesses and those at all stages of business?
Yes. Pet professionals from a range of niches sign up to Socials On Zoomies from all over the world. It’s highly unlikely your followers will stumble across the same post twice. And in the minuscule chance they do, your followers aren’t going to write your dog training business off because they saw something that looked a little similar on a dog groomer’s page. Your images will always be unique to you, and the areas where you fill in the blanks will be unique to you too. No two posts will ever be exactly the same.
4. Will the monthly price change?
No. You’ll lock in the price you signed up with for as long as you’re a member.
5. Will these templates work on all my social channels?
These templates are best suited for your Facebook page, Facebook group, Instagram and LinkedIn.
GENERAL
We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of Socials On Zoomies. These written terms shall constitute the entire agreement between us.
We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of the membership.